About a thousand and a half gas stations across Russia are already connected to the online-monitoring system. The “smarter” car becomes, the smarter gas station should get, too. What IT-solutions can really improve the efficiency of the store at the gas station and cafe, tells Alexander Rytheu in his report.

Delicious coffee at the gas station - is a coffee prepared automatically with the café owner also making efforts to ensure that operators don’t interfere in the process. When to change coffee grains in the coffee machine, to update the product layout on the shelves or to clean the bathroom at the gas station? To answer these questions the remote monitoring of the gas station process equipment emerged.

Alexander Kuzmin, CEO of RusHOLTS company: "We’ve been working with the gas station chains over 20 years, we have identified one major problem - this is the human factor. Unfortunately, the staff is not always fulfills the regulations, which they are obliged to perform. To alleviate the problem, we have created a remote monitoring center".

Employees of the center receive information around the clock, and remotely follow the condition of the equipment throughout Russia. If necessary, the operator calls the gas station and make recommendations. The most striking example of the successful implementation of such systems is the remote telemetry of automatic coffee machines. After its installation stations provide explosive profits from coffee sales - up to 400% in the quarter. The company's goal - to teach the stations to sell no less than 100 cups of coffee per day.

Anna Borikhina, RusHOLTS manager: "Coffee machine is a complex and expensive equipment, to which the manufacturer appoints many routine procedures, which are sometimes difficult to carry out, and sometimes people forget to do this, and that’s the human factor, which we discussed. IT-solution that we offer, i.e. coffee machines remote monitoring - it's just something that helps people to observe all the necessary procedures so that they can bring the taste of the coffee, which was conceived by the manufacturer".

Another solution developed by the company - smart watches. In fact, it is a personal time-manager which aims to increase the efficiency of the employee.

Alexander Kuzmin, RusHOLTS CEO: «Interface of such watch reminds the station's manager that it is necessary to make cleaning or send an order to the supplier. For example, the watch is now suggesting that it's time  to fill the coffee machine with coffee grains, because the grain bin ran out of it. We plan to equip with such watches all gas stations employees of our customers".

The company plans to connect to the remote telemetry all stations' equipment, including fuel dispensers. And at the same time to dispel the prejudice that gas stations can only make their profits on selling the fuel. After all, a well-organized non-fuel business can bring millions of rubles of additional profit